The location felt very unsafe and dangerous. I ordered a truck and a dolly through the app, but the dolly wasn’t provided. Despite this, I was still charged $7 in the final statement, even though the app advertised a $50 guarantee.
HAMID H
One Stop For Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21218
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Issues with pick-up: 1) no mobile pick-up option, 2) didn't have our blankets ready for us, 3) cargo box of truck was used for housing (i.e. we worked with an unhoused person to remove her belongings from the truck, 4) cargo box was used for sexual intercourse (e.g. found used condom), 5) cargo box used for drug use (e.g. found needles and used matches in truck). In future: 1) allow for mobile pick-up, 2) have blankets ready for rentals including such items, 3) lock the rear of vehicles, 4) check the cleanliness of vehicles before pick-up.
Joan KMore signs where to get service
Jasmine MGood location, great customer service and a nice ride!
christopher pI won’t work in that spot to nobody How did I get charged $50 more to rent the truck out? That’s crazy. I will never go back there. Pet hair all around the chairs it was dirty Stuff was broke on the truck The AC didn’t work I’m good with that. I will go somewhere else next time but you have a nice day.
Darrell W