I was charged an additional day which I did not use for an additional day at all. I was charged for moving equipment which I did not take (furniture covers). I was charged into total, over $400 to drive the vehicle less than 30 miles. I was told since I paid for the 30 miles but didn’t use it. I’d be charged an additional refund. I picked up the vehicle with only a quarter tank and put in more when I dropped it off. Luckily I took photographs of everything. I was told that I could drop it off at a location closer to my destination which still was not far but was not told that I would be charged an additional $121 to drop it off there or I would not have dropped it off there and would have still been under 30 miles.
Dylan T
One Stop For Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21218
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Don’t send people to a place like this where the equipment is dirty then they tried to charge me 95 dollars for going 10 miles at .99 cents a mile that’s 10 dollars plus 19.99 for a 15 ft and 15 dollars insurance that’s. 45 dollars not 95
Wigg PThe customer service was great
Karen Ji thought the service was great....there were no issues for me....the truck was clean and ready...i was completely satisfied and will definitely go u-haul again!!!!
Melvin jThis location to over 6 hours to complete my drop off and was unable to get in contact with them. I will be going to another location . But overall the U-Haul costumer service reps were AWESOME!!
ASHLEY H