Systems went down, with no phone call, causing a delay with my move, which I had a deadline. The dolly I requested was not in the vehicle.it smelled reallly bad and we had no gas in it. Whole experience caused exta stres on top of the stress of moving. Customer service was unsympathetic and offered no compensation for the severe inconvenience.
Erica U
One Stop For Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21218
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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A mess customer service 1/10
Lakiesha CI went to the location for a 15 inch U-Haul the truck was not available! I was told the U-Haul was stolen . The young man could have checked other locations. I fill like he needs help there 1 person working doing multiple jobs. Time is money. I was told I would receive an additional $10 off for the inconvenience and that did not happen! NEVER AGAIN!
Tyese SClose there site because they stole from us. They over charged the mileage even with proof of how much gas I used and replaced.
JOSEPH MIt was trash and a use condom in the back of the U hall . Very nasty.
Takia L