The location did not feel safe and the person assisting you is also running an entire gas station. Our check in and check out process was interrupted server times by people just wanting to pay for gas. There are no spots to park your car if you are picking up solo and not someplace to leave your vehicle for very long. The storage area where they park the uhuals is very cramped and navigating around the location is pretty difficult with people coming and going from gas pumps. I will certainly not be picking up or dropping off uhauls to this location again.
Shawn A.
Hanover Street Carroll Motor Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21230
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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What is the $49 charge? The $29 is for the truck rental. Thank you
Daniel Z.Guy was rude and not very helpful. In addition, I was charged 8 additional miles but I have no idea why. I paid for a one way trip from Bethesda to Baltimore which is what I did. Naturally I had to drive from the rental location to where I had to load up my items and then to my new house to unload those items before returning. Did uhaul think I was driving directly from one location to another? That would be pretty silly.
MATTHEW B.Unorganized and unprofessional. I had to wait for someone to let me in for 45 minutes. And I needed to return the truck back by 6 pm...but unfortunately I couldn't return it on time due to this situation. I was charged a second day. Then, I was suppose to receive a free month, but to my knowledge now. I wasn't given that. And they charged me for January. And my account was charged today for a $160. I weren't supposed to pay until March 3rd. I will never use uhaul again once I finish my use of tge locker at the end of April. I will not ever recommend anyone to this location or uhaul PERIOD!!
Ericka H.Very helpful.
Phine U.