Just a hard location to get in and out of and the snow wasn’t shoveled to get truck out to start but was able to get it out.
DANIEL F
Russell Street Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21230
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Customer Reviews
- 3.0 Average Customer Rating
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The rental drop off address was in Philly.
JANEL NThank you. AR assisted me in getting the equipment at the location. He was so patient and thorough.
Watta BI was disappointed when I arrived. The van I had reserved had an empty tank, a day-old parking ticket, and dashboard lights indicating the need for an oil change. Basically, I wasn't sure it was drivable it had been checked. I reported these issues to the gas station attendant and he seemed to shrug them off.
David BWhen I arrived to pick up the truck the staff had a lock on the back that he made me go remove as it was theirs. When I went to the back of the vehicle, a homeless person was sitting on the back defecating and it left “skid marks” on the back. Truly repulsive but I had no other option but to use the truck. I brought it up to the staff but it seems the homeless frequent the area. It smelled throughout the day and was a very unpleasant experience. Not the staffs fault, but very gross.
Tyler L