The brake lines on the trailer were snapped off and dragging on the ground. There was no tongue jack or any other means to lift the front of the trailer other than just brute strength. 2 of the 4 tires had defects in them with large bubbles in the sidewalls. The rental location has not been able to provide any sort of documentation to show that I returned the trailer. Terrible service, terrible product. Lucky no one got hurt.
Kyle B
Gas Plus Balzac
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Balzac, AB T4B2T3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Please have cruise control and back up camera.
Himanshu MI had a very positive experience with U-Haul. Their service was efficient and professional from start to finish. One thing that really stood out was their customer service — they were understanding and even waived the late fees for my rental, which I truly appreciated. I’ve seen some reviews where customers mention overcharges, but in my case, everything was clear and accurate. I had no issues with billing or hidden fees. It seems like a well-run operation, and based on my experience, I would definitely recommend U-Haul for your moving needs.
Bahman PI have not received the invoice yet PLease send me the invoice
prospect sOvercharged me. They seem very disorganized and un professional. Now I have to waste my time trying to get back the over $20 they overcharged. I rent from U-Haul quite often and while I find this location the worst I find there’s always an issue with most U-Hauls
Paul G