Place was extremely busy & unorganized, no one was in the office & children outside said place was closed although door was unlocked. It was hard to ell who even worked there!Cheree T.
Moving Truck Rental in Bastrop, TX at Pines Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bastrop, TX 78602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Fuel economyShauna R.
I'm a repeat customer and will use them over & over again cuz they are fast and efficientMisty L.
Great Experience!Autumn P.
Itd be nice to get our deposit back....Leslie B.
They went above and beyond to get us a truck late at night and made communicating easy through text message. Such nice people, will definitely rent from here again!Victoria C.
See if they will pay you back for fuelWilliam F.
The people where amazing!! I've used them twice now and I'll use them again!!Misty L.
First location we went to I had a reservation for over a week and the place was closed with no trucks. The second place I made a reservation to didn't open until 30 minutes after I checked out the truck so I had to wait for keys.Armando A.
Face to face input of data. Errors were not visible so I could fix them.Rainey J.
I was charged for insurance on the trailer..I know I marked no on online i was ripped offTrisha K.
On line reservation system is cumbersonjames P.
I walked in needing a rental right away and was helped immediately and the cashier did everything she could to get me one right away! So helpful and kindEverlean C.
These people were very friendly and helpful assisting me with the trailer. Very professionalshane C.
While the place i picked it up and dropped it off was fine. I have serious problems with the way I was treated . I made a reservation on the one of slaughter to pick up the trailer. Tgey said my reservation pickup place changed.. They sent me to a store off 290. The guy said they didn't have any and was beyond rude. He said my reservation got moved to another location. When I asked him to call the location to see if they had it , as I had already been through this once,, he picked up the phone pretend dialed looked at me and said they were not awersing. Very condensinding btw. At this point I had to drive home and call corporate who told me the guy I just talked to canceled my reservation. They ended up crediting me 50 bucks but I had to drive 40 miles to get the trailer Adding 80 miles to my already long planned drive for the day hence the trailer and reservation in the first place. This was a really bad experience over all. The 50 bucks back barley covers the time and gas I was sent on a wild goose chase for a trailer I personally walked in a week before to make the reservation for. That being said the lady I got the trailer from was awesome and helpful. Yall just didn't give me a place to write about the reservation problems. Please call me at 512 9171729 .JOHN S.
They were not open on time. Didn't open for almost 30 minutes past pick up time and 1 1/2 hours after sign on door.Brian W.
They were very helpful when trying to get the lights working. Very pleasant people.linda S.
I had a great experienceSarah P.
pick up was smooth and fast, friendly service.Melanie M.
Great kind customer service. Will definitely use them again for future moves. ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘Betty V.
This location was a delight to rent a u-haul truck. The staff were friendly, helpful and very quick with the whole process to get the truck and out the door. Best experience I've had renting a truck ever. Highly recommend this location to others.Mark M.
The U-Haul shook and felt scary to drive this time. Other than that, the experience was greatLoren S.
I have used this location twice now. Outstanding Service, highly recommend.RANDY M.
The location was great the online process was difficult and didn't work. I will never use it again.Stephen H.
Work on their paper work more quickly.Tom D.