Was happy with my experience except for one thing I was charged $65.24 at pick up time but at drop off time my receipt showed my cost should only be $51.34. I have tried to contact Mass Towing to see about the difference being refunded to me but haven't been able to get any one to answer the phone so not sure what to do. Was told at pick up I would get a refund if it was less money when I drop it off.
Carol W
Mass Towing & Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beech Grove, IN 46107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nice place good communication thank you
SANDRA SVery professional and kind.
Kassandra JVery friendly Down to business In and out
Benjamin GThe truck I ordered had an underinflated tire, and the tire pressure indicator was on. The facility did not have an air hose, so the associate offered me the next larger truck for the same price. That truck had half a tank of gas. The facility did not have a gas tank, so we agreed to return it at the same level. The truck operated as expected with no issues. According to Google Maps, the trip has just over twenty miles, but I was charged for 30 miles, not worth complaining about, maybe the odometer is off, or they round up to next 10-mile mark. The attendant was friendly and helpful. She addressed all issues to my satisfaction.
Charles C