I feel they leave the tanks on half full, or lower to charge extra to customers, i took a pics so I was covered, and the English language was a barrier.
MICHELLE C
Baymont Bellevue
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Bellevue, NE 68005
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- 3.5 Average Customer Rating
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More of the same, everything was ready
Robert DTried to change my card for fuel I put back in the uhaul
JESSICA WTo continue my experience, we actually dropped off the vehicle on the 24 of October one day early and when I arrived at the location I parked the vehicle in a space outside and went to the counter and the clerk stated I needed to move the vehicle to another parking space not real sure why he could not move it. I thought the transaction was complete, but I received a notification from my credit card company that I was charged again and it was an additional charge for the same vehicle. I again had to call the number for Scott and was helped by another individual who stated the U-Haul system was the cause of the additional charge discrepancy. He did correct the charge. Also, on a side note I received notice in the U-Haul app I was to take the vehicle to another location in council bluffs Iowa, not sure on this one, again very confusing system you have. My experience with U-Haul was very disappointing to say the least I am not sure what to think about it.
ROBERT SI was charged for gas when I filled it up to 3/4 of the tank, which is where it was at when I picked it up. I should be able to link a photo but there’s not an option on here.
KOHL S