I had ordered and paid for a Dolly along with my rental. I guess I should have opened the truck to make sure it was in there. Once I got all the way back to my house and opened the truck, there was no dolly in there. I did call back to the rental location and they took the charge off of my bill, but it made it more difficult to move some of my furniture without the dolly.
Raymond R
Mega Saver Rentals LLC Bellevue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, NE 68123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff is not well trained on Uhaul rental, I had to wait for about an hour for a manager to arrive to assist with truck rental. That’s 2nd time I rented out from this location. Most likely next time I would choose a different one. Once manager arrived it took him 5 minutes to get me the keys for the truck. Customer before me had the same issue.
ILLIA OLots of trouble checking in and then was given wrong truck
JAMES HI dropped off in Atlantic Ia
COLLEEN LWrong truck, appliance dolly not available. They had me look through the entire fleet they had to see if one was in the wrong truck. Attendant was inexperienced, called her supervisor to walk her through the process. Original pickup time was 0700. I left a little after 0800, with a truck larger than I requested and no dolly. To top it off, I was charged for the dolly!!! Called customer service to have it removed from my bill! No issue with UHAUL but I will NEVER rent from this location again, and make sure I tell others likewise!!!!
ANTHONY C