When I picked up, gas was not full. I told the person and he said he will “annotate” it. So I drove away. When I came back, I was told there no such thing and I need to fill gas to full. Also when I reserved online I didn’t want to add “safe move” or something that’s $15, but seems like it was added to my order when I return the truck. Must have been that first guy who added it without my consent. Second guys was very polite and reasonable. He asked me to fill the tank but it’s just company policy so I understand that.
BOWEN T
Bel Red Heated Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, WA 98005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was charged a 13$ refueling fee because I received the uhaul with a full tank of gas and after filling it to completely full (the gas nozzle cut off twice on me) and driving back to the uhaul location down the road, the fuel gauge ticked slightly under full. This left me with a very bad taste, I would recommend in the future giving the uhaul with slightly less than full tank of gas so the customer can fill it further that way this doesn't occur.
SEAN NNice representation
Kate KCustomer service at Bel Red Heated Storage saved the day from a messy pick up mistake created by the 1 800 number. I am very glad she was working there. All is good.
WILLIAM CAbsolutely best U-Haul experience I had. I wish more places will be like that! Thank you 🙏🏼
BARAK T