Prompt service, the lady holding down the fort came out immediately and pulled the trailer off right out front. It could not have been easier nor she nicer.
Robert M
377 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Benbrook, TX 76126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer was muddy. And that was because of the location I picked it up from. The parking lot was muddy and not only did it get my truck muddy, but I also had to jump across mud puddles to get in and out my vehicle.
BARRY PVery friendly and helpful. And most importantly quick
MARY Ghorrible experience at location for pick up AND again when I called to change drop off location you can tell she was already in bad mood, asked her to walk thru everything and she stated she already did it and here is the keys. Didn't bother to tell us we had to submit pics etc / I was texted as about to leave. She also stated she changed our drop off location to Stigler, mile from our new home, BUT NO SHE DIDNT!! Had to drive 30 min out of the way. I will NEVER refer this place I called your corporate office to help change location but put on hold and transferred and still on hold for 13 min - no one ever came on so I hung up, then I got a "TEXT" hour later asking if I still needed help. Dont you people ever consider when someone is driving your big trucks, to CALL us instead of texting. We want to talk to HUMANS!!!! This is the worst experience ever on top of the stress from moving state to state then deal with bad attitudes and no help.
REBECCA GI drove 130 miles round trip at a little better than 8 miles to the gallon so before I returned it put 17 gallons of gas in the tank then was charged a believe another 25 dollars because the gas gage wasn’t the same as when I picked it up shameful
MICHAEL R