I rented a car dolly and a truck to move across the country from Texas to Iowa. No one inspected this equipment before renting it out. The car dolly had a flat tire. The ratchet straps on the car dolly were rusted and would not ratchet. Once I found a way to tighten them down with the fault equipment they stayed tight for a few hours. But not like they should have. I had to pull over at least 8 times during my trip to re tighten them to ensure my car would stay it for my 14 hour drive. I am so angry at them renting faulty equipment and causing so much undue stress during my move. To pay that kind of money and receive equipment that was not safe is unbelievable.
JESSICA K
377 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Benbrook, TX 76126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very helpful. On a busy highway but easy to get in & out.
ALEX BOur first experience- pickup was 8 am they were closed. Took awhile and several calls
BRANDON Jthey lady who helped me was very helpful with making sure I was properly loaded.
Thomas MOutstanding customer service!
Mike S