This is basically an unstaffed location. I dropped the truck off during working hours and no one is there. It said to use the online rental return and that would be great but there is no cell service at this spot. I had to go back the following morning to ensure the contract was closed. The person (Tina) showed up later than the posted hours and really couldn’t be bothered to assist. I was told when I rented and the truck was on 1/8 of a tank that if I brought it back at 1/4 of a tank I would receive about $30. She said I’d have to take it up with Uhaul and would not go outside to check my mileage and fuel gauge. She said she would check the truck in after I left. Not very professional. In the past few months I have spent a lot of money with Uhaul and this was not good customer service.
LORIANNE S
Bennington Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bennington, VT 05201
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Customer Reviews
- 4.0 Average Customer Rating
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This location was closed at drop off so I didn't interact with anyone. Location was easy to find and the key drop box clearly placed. Property was well maintained.
Brenda OThere was no one there to confirm i dropped off truck, so no based on the fact I was charged an additional day because there was no personnel. I have a problem with uhaul itself not being up front and incorrect charges.
Beata KThe gentleman was super kind and sweet.
SHANNON THave snow cleaned off the windshield or put a long-handled snow brush/scraper in the cab.
Thomas H