The check-in and return process via the App was pretty straightforward. However, the staff was terrible with zero service attitudes. The guy who was serving at the counter was extremely arrogant. He was running both a convenience store and the U-Haul center. Obviously he only cared about his convenience store customers, paying little attention to the U-Hual customers. He didn't even have the motivation to talk to a U-Haul customer as it wasted his time for running the convenience store. Very bad expereince to rent a U-Hual there.
Wei W
AMG Auto Repair & Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bensonhurst, NY 11214
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Minor dirty still had dog hair from previous renter.
Erwin AA/C was broken and I was not informed on a 90+ day
jonothan tThe check engine light was on and the attendant said not to worry. He was a bit dismissive about it and I was worried the entire time that I would break down.
Sal CThe place at 300 Ave U in Brooklyn didn’t have the truck ready. They had the hand truck. The place on Cropsey Ave had a truck but no hand truck. Worked without the hand truck. It was fine.
Marcy M