When I originally requested the service at the East Hampton location, I was told the rate was per day. I returned the vehicle two days earlier. I was expecting a refund. However, I was told at the dropped off location that it was a flat rate because it was a one way service and that I was not getting no refund.
ADRIANA G
Stony Hill Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bethel, CT 06801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We went a total of 28 miles. When finished with our trip we put 4 gallons of gas in the tank, assuming that the truck would get at least 7 miles per gallon. We later received notice that we had been charged for an extra two gallons of gas (an extra $10) because somehow the needle on the gas gauge wasn't close enough to what our check in person thought it should be. It was frustrating to be charged for this extra gas which we did not use, unless this truck gets less than five miles to the gallon, which is very doubtful (Google says this truck gets 10-12 mpg). I'm not sure we want to use this UHaul location again. The extra charge for gas was extremely subjective.
SHAWN WAwesome
JOSEPH FGreat experience, no BS. Will rent from them again if the opportunity presents itself.
RALPH AThis location is great, the people running it are very kind and helpful.
SHIRAN N