the person handling our pickup was very friendly and accommodating.MICHAEL P.
Moving Truck Rental in Biloxi, MS at Simons Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Biloxi, MS 39531
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The attendant was very friendly and helpful. He went out of his way to help .very grateful to him for his service.Earnestine D.
Facility was cluttered, dirty and had no place to sit down and wait with hardly any place to stand either. But also the computer equipment was inadequate, the printed receipt was unreadable.FRANKIE D.
very nice peoplefloyd J.
A easy and gracious experience. The staff was friendly, professional, and helpful. Overall excellent. Thank you.dennis C.
Hard to get to, not much room to drop offKimberly R.
Customer service was great. Employee was attentive, communicated clearly, professional, & very kind.NaTasha J.
The 2 gentleman that helped us were very friendly and helpfulRandy S.
The local dealer mistakenly hooked up the wrong trailer resulting in an additional $345 charge to my credit card without my permission. The local dealer tried to handle it with the Jackson Mississippi office however they were unsuccessful. I then contacted the Jackson office and was told I would hear back within 48 hours. The next day I still had not heard anything so I called and was told that I would be refunded within 3 days. To ensure this does not happen again UHaul should contact the guest that they are going to debut the $345 in addition to the $90 for the actual lease. This way a customer does not find a $345 charge resulting in a insufficient funds charge of $20 and then spend the next week without money in the bank to cover other charges. Had I mistakenly kept your trailer extra days I would have been charged and UHaul would have been made while however in this case the customer has no recourse for the vendors mistake. Bottom line, poor customer service and wrongful conversion of a customers funds resulted in a poor experience and no follow up calls.Anthony D.
Great customer service.Brenda D.
Willing to accommodate my last min. needs. Very happy this location came to Biloxi we needed this.Chad K.
Good customer serviceJohn A.
Early pickup was quick and easy, truck was actually really nice, only issue was I didn't have the two dolly's I ordered. They refunded the charge though!Jason H.
Clean and well maintained vehicles, convenient locationliz E.
The man that was helping me was very niceBecca R.
This store is a mechanic shop ao it is very dirty. We had our daughter with us and it was difficult to get everything done cause it was so dirty. The staff was courteous but they were running behind.Tabitha M.
Nothing, all was great.Debbie B.
Jeff Simon is always willing to help us out with whatever we need for our deliveries in your trucks. Thank you Jeff and Simon's!debbie B.
return location was change without consulting me . Return location was not staffed. return process not user friendly would not have opted for check in by the app. tough part of town, was not comfortable with no one there to help.Joe L.
Very good custom serviceAnthony M.
nice man in officeronald C.
I ordered a truck based on the truck that I rented 10 days ago I specifically said that location in that particular small truckâ€¦ And it all got turned upside down. I did not get a phone call or a text stating that I would pick up a different truck at a different location I had to drive another 10 miles to pick up a truck that was very old did not work and I could not even get the key out of the ignition and it could not shift into gears easily. It was a wreck of a truck and a terrible experience ! I specifically asked for the small truck that I rented the last time and pick up at the same place I picked up previouslyâ€¦ Someone got it all wrong. The new pick up location for the truck that really didn't work wasn't a very seedy part of town and I was even upset about leaving my car there while I rented the U-Haul truck.debra L.
Great ServiceWILLIAM D.
The return was quick and easy.Julian P.
Jeff was super nice guy!! Went above and beyond to help us. I would totally recommend him and will be back when we need work on our car.Spencer A.