This location is a gas station in a bad neighborhood the store owner or the clerk did not want to give us service. He stated the stations customers came first we waited 15 minutes as more and more customers came in to the minimart. we waited a few more minutes to see if he really would ignore us which he did. At this point we told him we are customers to, and we would like to be serviced. The clerk had a really nasty attitude and slow about service to the point where customers were getting mad at us thinking we were holding up the line could've turned very ugly. This was the location listed online for the pick up of the equipmentPhranchesca W.
(U-Haul Neighborhood Dealer)
Birmingham, AL 35204
- Mon–Sun9 am–6 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Birmingham, AL 35204
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- 3.0 Average Customer Rating
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BE ABLE TO PROVIDE RECEIPT OF RETURN AT LOCATIONJessica P.
gentleman was very nice, wven helped set up.Joel N.
I waited for almost a half an hour to talk to someone, there isn't a sign to designate where drop off takes place, it's a really rough neighborhood, I dropped truck off a day earlier than supposed to they wouldn't do anything about it, they also don't have a printer in my line of work I need a hard copy!!! People hitting you up for cash in parking lot, and inside store. Worst drop off yetEric H.
This was an unsafe location for pickup. I am surprised uhaul uses the area. There were multiple people loitering around the area - including two carrying guns. I felt incredibly unsafe getting into my uhaul and was unable to notice defects with the equipment because I was so focused on leaving the location as quickly as possible. It was incredibly unsafe.Biaely J.