I was treated like a VIP customer. I confirmed a reservation for a truck in Missouri Valley, IA. The truck was not there because the customer never returned it. All I asked, if there is another truck, does not have to what I reserved, somewhere near by and if I can drop off in Missouri Valley (because that’s where I live) I wouldn’t mind going there. Within 15 minutes the district manager called me said there was a truck in Blair. He was so apologetic. I told him it’s no big deal, things like this happen and they cannot control customers who do not return equipment on time. The customer service I received at Missouri Valley and Blair locations were 10 out 10 highly recommend! I will always use U-Haul for moving needs. Thank you!
TERI H
Napa Auto Parts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blair, NE 68008
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The customer service rep was very nice and helpful....
GLEN HThe personal there needs more training, i was there for 45 minutes, also they did not do the correct drop off to Scottsbluff, NE so i was charged an additional $560.00 for the wrong drop off location. I was 470 miles 7.5 hr drive and i was to return it back to Blare, NE in 3 days. not happy with getting the surprise additional charge.
BRIAN LGet it right
PAUL GTHE TRAILER WORKED OUT GREAT.
JASON K