I received this truck dirty. There were food crumbs and what appeared to be a hash brown in the driver side door. The truck also had a mild musty odor. It’s no big deal. However, when I returned the truck, the location had the audacity to charge a $30 cleaning fee. This is the first time I have had a sub par experience with a U-Haul truck. I’m sure that U-haul will address this unfair charge but I would not recommend this location.
Alan L
Full Service Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boerne, TX 78015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkDropped off when facility closed with no personnel
Maryanna CI would provide more info on process up front, collect info prior to pickup. I was a wreck waiting for approval on site
Estee BThe only issue I had was even though I reserved the truck a week in advance, I still had to call and get help because my reservation would not show up on the app. It was fixed quickly over the phone, since the location is closed on Saturdays. Overall as good as it can be.
Shawn AMake sure your system works when returning uhaul Too many emails when checking out...Really?? No one reads all that when they gotta focus on a big move
Mari V