Customer Reviews for Full Service Automotive
(U-Haul Neighborhood Dealer)

31 reviews

25617 Old Fredericksburg Rd   Boerne, TX 78015

(830) 443-4255

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(830) 443-4255

25617 Old Fredericksburg Rd
Boerne, TX 78015

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Friendly and easy location

eduardo G. 
Rating:
1.0

Never more

Hariam G. 
Rating:
1.0

Customer did not leave a comment.

ALEXIS V. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
2.0

Parking is pain at this location. The truck AC wasn't working right AFTER we loaded the entire truck. Uhaul nor the dealer did anything to compensate for the poorly maintained truck. Would not use this location again or recommend it.

Shyh Jer C. 
Rating:
5.0

The truck we picked up was very noisy, though clean. When we dropped it off, the staff thought the catalytic converter was either missing or disconnected. Made for a long five hour drive!

Brent F. 
Rating:
4.0

Customer did not leave a comment.

EVANS WAYNE S. 
Rating:
3.0

I was charged $7.00 for a green tag on the dolly that was not in the truck in the first. When I spoke to the receptionist he laughs and tells me “it's just $7.00”. He was being arrogant and sarcastic which made me mad. I do t see why I haul charges me for a stag that wasn't there in the first place. I don't see why I should recommend anyone to this location if you get charged for something that is not there.

Denis F. 
Rating:
4.0

The U-Haul application is the only issue. Besides that everything was good

Josue L. 
Rating:
5.0

perfect

Eloise D. 
Rating:
5.0

Customer did not leave a comment.

Nicholas G. 
Rating:
4.0

Customer did not leave a comment.

MATT M. 
Rating:
5.0

Customer did not leave a comment.

Natalia B. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

AskarAli A. 
Rating:
5.0

Customer did not leave a comment.

Maria E. 
Rating:
5.0

This location is in an ideal location for me when needing to haul something large to my home. Furthermore, the staff is friendly and handles the pickup and return processes quickly. They get a 5/5 rating!!

Ray T. 
Rating:
5.0

Customer did not leave a comment.

Carmen U. 
Rating:
5.0

Have more options when renting per example if you do not need the uhaul for 24 hrs you could offer a special price or a discount

Karla J. 
Rating:
5.0

Customer did not leave a comment.

Octaviano S. 
Rating:
5.0

Customer did not leave a comment.

Cristin D. 
Rating:
5.0

Make sure the exterior of the vehicle is clean. Interior was fine, exterior was in desperate need of a washing!!! Ivan who assisted me with the location rental was very professional and courteous. Thank you.

Charles T. 
Rating:
5.0

Very courteous and helpful

Laird M. 
Rating:
5.0

Thanks to Ryan Walser. Best customer service I have ever had. Definitely will recommend.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

ALEX S. 
Rating:
5.0

I have had tech issues. As for the people, amazing.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
1.0

We ordered a uhaul with a dolly and furniture blankets and it come with absolutely nothing and the truck was dirty. We also did not get a refund for the missing equipment.

MATTHEW J. 
Rating:
2.0

Customer did not leave a comment.

ASHOK C. 
Rating:
5.0

Excellent service Awesome customer service.

James T. 
Rating:
4.0

We were first uhaul rental from this location so took a while. Uhaul moved my reservation which left me stranded. Had to catch a ride to new location and got stranded there because it was closed. We had to make multiple calls and we were all blamed for supposedly making our reservations on a weekend. Finally got reservation moved to this location but once again had to find a ride. I should have listened and rented from Penske.

JEFFREY M. 
No reviews have been submitted for this location.

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