I couldn't use the van I had to return it brakes and shocks are broken
ENES M
Budget Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The location was OK put they could not help me with the $75 discount I am owed. I wouldn't recommend any Satellite location, not because of the personnel but because those business have nothing to do with moving and it is just an annoyance to them. As a customer you feel that. As far as the extra mileage I was supposed to get, that didn't happen and I had to pay an additional $12.19. U HAUL, IF YOU READ THESE REVIEWS, YOU WILL REFUND ME THE $75 + $12.19 TOTALING $87.19.
Mike BThis was the worst ever experience I've ever had! I had just returned my rental and was making my way out the door. I am disabled and have difficulty ambulating. She came forcing me out the door. Screaming profanities at my son and telling us to get the f@#$ off the property. He did not see a sign to not smoke and was well over 25ft from the entrance. I told the "owner" he was with me. She told me she didn't care and called me a c$#% and continued to be aggressive and yell profanities. A simple "please don't smoke" would have been sufficient. It was the most unprofessional disgusting display I've ever encountered. I will never use these people again nor recommend anyone to subject themselves to the unprovoked hostility I experienced! In addition, I had added charges to my bill for things I didn't purchase.
VIVIAN L.
AARON RThe people renting the equipment need to know the code to the locked box containing the key to the truck. I had to wait 45 min for them to get someone on the phone who knew the combination.
John C