Not charge a cleaning fee when it was already clean or how the U-Haul people left it! The left window was broken before I got the u haul as well. Improve everything
SELENA A
Budget Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I had to hook up and then I’m hook up the trailer myself. No one helped. I am not an expert on hooking up trailers so I had no idea what I was doing or if I was doing it correctly.
STEPHEN HNo one was there for some time. The truck windshield was so covered in large bugs it was difficult to see. Once someone was available they were able to get me checked out quickly. This location was 5 miles further away than the one I selected which I was not happy about. It was in a sketchy location at a fleabag hotel with drug users around. Not a pleasant experience
Kenneth SStop with the hidden fees.
AMBER HThe staff was extremely rude and acted as if I was doing them a favor for coming there. Refused to hook up the U-Haul trailer to the truck. The trailer chains were coated in oil or grease. When my hands were covered in it after hooking it up myself, they refused to let me wash them anywhere. The exterior of the truck was unwashed with the windshield covered in bugs. Interior was smelled of smoke and had not been cleaned. Floor between the seats was covered in a sticky substance—looked like a spilled pop, ash was on the console. I had to wipe down the console and floor to be able to my things in for the trip. I will never rent from this location again.
David B