Moving Truck Rental in Boise, ID at American Trailer
(U-Haul Neighborhood Dealer)

218 reviews

2400 S Janeen St   Boise, ID 83709

(208) 286-4927

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 286-4927

2400 S Janeen St
Boise, ID 83709

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Boise, ID 83709

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

218 reviews

Let us know what you think.
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Write a review
Rating:
3.0

N comments

John F. 
Rating:
5.0

Only complaint was I had to go to two locations to get equipment I ordered.

Barry W. 
Rating:
2.0

The tall slender guy I talked to on the phone was not very nice, he would not let me drop off the u-haul in Middleton where we were moving from so I paid an extra $64 to pick it up all the way in Boise off of Orchard and to take it back. I will never rent from there again.

Denise S. 
Rating:
4.0

They were great

Ronny M. 
Rating:
4.0

Great customer service that worked to support Uhaul and the customer too!

heather P. 
Rating:
5.0

This location was excellent. However, I had selected a different location for convenience based on UHaul's online website directing me to those locations that had the trailer I wanted to reserve. UHaul then called me in advance and redirected me to this location to get the trailer. I had no problem with that, but do question why UHaul even gave me the option to get the trailer at my first choice site.

James L. 
Rating:
3.0

He unhooked the trailer, but did not verify that the dolly and blankets were in the trailer. No receipt of return given to me.

David H. 
Rating:
5.0

I should have mentioned the windshield wipers to the drop off location but I forgot. My bad

Gregory M. 
Rating:
4.0

Guys were nice, easy pick up

charles B. 
Rating:
5.0

Very helpful - even made sure our hitch ball was secure! Checked the lights before we left. Thank you!

Suzanne V. 
Rating:
4.0

Unit had not been cleaned and the wiper blades were shot. Had to buy more ($29.66) and was not reimbursed.

DAVID V. 
Rating:
1.0

After I found out the damage when we arrived in Boise while unpacking, the Store-It guy was more helpful than the staff at this location. They didnt even ask to see where the damage was or what they could do. I found out I had to go through a 3rd party claim system even though its not my fault. I wish they had said they could help me if I just provided the information, but they were not interested at all. I asked if they could come out to look via the Store-It guy and they said no, just take photos and send it in. VERY dissapointed. I will be complaining on every social media location I can find if i dont get refunded for the damages. Also note, some of the damaged wooden stuff was custom made for us and our childs crib was damaged to where we cant even use it.

Jared L. 
Rating:
5.0

Cody did a fantastic job.

Chris R. 
Rating:
5.0

Very helpful people.

Barbara R. 
Rating:
5.0

Very friendly staff.

ROBERT S. 
Rating:
3.0

I was towing a car on a trailer. The tie down strap on the right front wheel had been cut previously and was not long enough to get around the wheel. We had to deflate the tire to get it attached.

david K. 
Rating:
2.0

Truck was dirty inside the cargo area when we picked it up and we had to sweep it out ourselves before we could start loading. We brought the truck back 18 hours early and were not given any type of discount.

Tyler M. 
Rating:
1.0

First truck 26 footer had suspension problems had to take it back it was filthy dirty especially on the outside windows you could hardly get the the dirt off. Second truck ran better but was also dirty and was literally on empty when we picked it up. Appreciated the return in Vernal UT very nice folks. Would highly recommend removing your contract from the folks we rented from in Boise. As they said this is a side business and it's obvious they're not paying any attention to it! We have used U-Haul now for 30 years but for the first time Next time will look into your competition!

Wade M. 
Rating:
5.0

They were busy, but made my return quick and painless.

KEN S. 
Rating:
4.0

Extreemely willing to help ,drop off was easy .

WALT M. 
Rating:
3.0

The truck was had major body damage to it covered in stickers that they were covered in a claim. There was still a massive bottle of Mt Dew in the cabin.

Sharri J. 
Rating:
5.0

Fast service

Detrick W. 
Rating:
4.0

The reason I didn't give an excellent score is it was to expensive.

bill D. 
Rating:
5.0

You chargerd me 11.25 for gas even though I put 10+ Dollars more gas in it than was I it when I picked it up. Only dick heads charge bullshit fees like that. I will never use you again

Blaine D. 
Rating:
2.0

Would not recommend uhaul to anyone.

THOMAS H. 
No reviews have been submitted for this location.

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