Rick and staff were extremely helpful. They even help remove personal items from my damaged car and load the truck. Thank you very very much! Nancy and Steve Duncanson
Nancy D
StoragePlus Eagle Rd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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When I needed to rent a truck it was an emergency situation(family issue). I had multiple credit cards available to me but no single card to take the entire rental and my plan was to split the payment over four different cards. Instead I was only allowed to use two cards max and only by bypassing the additional insurance offered was I able to get the rental. I would suggest being allowed in the future to use more than the two cards. At least for myself it was an emergency and I needed the truck but thankfully I did not need the additional insurance.
JAMES LWhen I dropped off the vehicle the app didn’t work. Since it was 1:30am I needed to call u-haul next day to complete the drop off. I was asked to email a picture of the vehicle. I sent it along with 2 pictures of the dashboard - at the time of pickup and at the time of drop off. In a few hours I received the receipt that included more miles than I put on it and it also included 4 gallons of gas despite I filled it up and the gas level on both pictures, that I emailed to you, was absolutely same. So, I needed to call u-haul again. The problem was fixed and I was told that I will receive a refund but I spent too much time and it broken my trust. Since now I will need to check every single receipt. Disappointed. Thank you, Igor
IGOR SThe customer service was excellent and courteous. I appreciate the professionalism. The vehicle had no issues to mention. Thank you.
MICHAEL AHave posted hours when dropping off a vehicle BEFORE the customer arrives. Have an updated system with either QR codes or barcodes that ACTUALLY WORK. Have an actual parking lot capable of handling the trucks provided. Have parking spots large enough for average people to park these large trucks. Try being open on Mondays!
Justin P