The after-hours key dropboxes are confusing. There are apparently 3 dropboxes, 2 of which have padlocks, but that are unlocked and the codes are visible to anyone walking by. Thus, if I placed my key in the box and scrambled the code, anyone who already knows the code (i.e., people that live in the neighborhood, vagrants, etc.) could open the box and take the key. Very strange. The 3rd box is the large box that people use to pay their storage unit fees, but it's marked "Emergency U-Haul key dropoff" - which is weird, since it's not an "emergency" (it's just a regular after-hours dropoff), and it's kind of hard to get the key in the slot because it's narrow, but that's where I put my key. I hope they get it. Also, no one answered the after-hours phone number, so that wasn't helpful.
RICHARD B
Stor-It FW
(U-Haul Neighborhood Dealer)
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Glenn CVery satisfied
WILLIAM GI feel like the payment was totally dishonest, was quoted it would be around 45.00$ and it was 106.00$ the employee was very helpful and that’s it
John FOnline app *Required you to submit at least 1 photo. Why?
ALFRED T