The location was easy,..but not present and made us communicate with the head office.
CALEB S
Canyon Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boston Bar, BC V0K1C0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great host. Five stars to him. Trailer was fairly dirty from last user
Colin AThe truck was dirty inn the cab. It was coffee stain on the dashboard and garbage behind the seats.
Ion ZThe place doesn't have a key box. Only after I contacted you that an employee was sent to give me the key 45 mins late. After I got the key I had to jump start the truck. Upon returning it, no drop box. I stashed the key in a place that I knew the owner would get it. Here we are 18 hours after dropping off the truck and I still don't know if you have the key. Did the family that was supposed to rent the truck on Sunday get the truck? If they didn't, will I be charged more because of where I left the key? The whole check in / check out experience was a total nightmare. Here it is 6 AM and I was laying in bed unable to sleep worried about this Stupid.
GLENN LNo one was there to deal with us for pickup. Took over an hour with the dealer on the phone before we could get the vehicles. one of the vehicles had a drilled out gas tank. Dealer wouldn't come to get us another truck. So much went wrong with this rental, and customer service and management are not replying to emails or messages. I have created a case file and was supposed to have had a GM call me on the 26th which never happened. Being overcharged for fuel when I have photos showing the fuel level at pickup. Sent down the highway with fuel pouring out of the tank, very unsafe. Charged for two trucks when only one was operational. Please see case file which is attached to either 14799212 or 15728658
Meaghan B