Had to detour multiple times to put air on the tires due to tire monitor system error. Then charged more miles then originally allowed.
GONZALO D
Mels Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boyd, TX 76023
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Customer Reviews
- 3.5 Average Customer Rating
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Location is unmanned, need better instructions on return procedure. I was not aware that I needed to take photos to load on the app and had already locked the truck and deposited keys into drop box. I was not able to complete return through the app and had to call customer service.
MICHAEL HJustin at Mel’s place went above and beyond to ensure our trip went smoothly. Thanks you!
Alyssa WGet better locks on your box. Very hard to get open.
Kyle NIt was clean but it was empty no gas at all. So it was returned with more gas then when I rented it. That is not how it works it should have gas then I return it with the sane amount it had when I got it.
Deanna W