When a business starts in the basement and there are 10 flights of stairs to get back to a zero rating, anything positive would be a start. However, there was nothing positive to say about this location. The drop off location was a swamp and a mud bog after a rain storm, the restaurant staff clearly indicated they had nothing to do with this U Haul business and were completely rude, and after having to call U Haul to get it noted I dropped it off, I was never even notified they had received it. There was a travel trailer in the field where the rest of the trailers were, and zero instructions on who to speak with or where to drop it off, I dropped it the very next day after using it, yet received an email saying they didn't check it in until 3 days later. Their website and my reservation stated they were open on Sundays, yet no one could be found when I arrived. This place is fly by night and should not be allowed to be a franchise.
Mike M.
Mels Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boyd, TX 76023
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Well the online check in is not people friendly.
Sergio R.Made it easy
Keith T.No issues.
Erasmo M.simple transaction
John P.