1. Do not wrongly charge a customer for damages they didn’t cause. 2. Return customers cash deposits as appropriate 3. When told a manager would call to discuss an issue…make sure to actually call the customer. 4. No personnel works onsite, overnight drop location is the only option. 5. Whoever does operate this location will wrongfully charge you to ensure they do not owe a returned cash deposit.
ELLIOTT D
Scarlett Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brunswick, GA 31520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No personnel on site during business hours, the following day we were charged $1000 without any notification as to why, we cannot dispute the charge due to no personnel on site to assist. You will be charged wrongfully at this location.
ELLIOTT DFound you to be quick and easy to deal with!😃
Angela DKeep up the good work.
Keith CIt's difficult to rate this site as it was not manned; we had to figure things out on our own. The first clue was the other U-Haul trucks off to one area of the parking lot which had many other businesses in that mall using that parking. The text from U-Haul didn't make it clear that the only option was to check the truck back in remotely, but once that was figured out things went smoothly.
Frances P