I had reserved a truck and an appliance dolly. When I arrived, the truck was available but the dolly wasn’t. The cashier’s initial solution was to deduct the cost of the dolly. This didn’t help, I needed the dolly to move 6 appliances. I then had to wait for 30 minutes while she called her manager and her manager tried to find a location that I could pick up a dolly. The manager never managed to find one and ended up loaning the convenience store’s dolly. If I reserve the equipment I expect that the equipment is there and available for me to use. This was unacceptable and wasted 30 minutes of my time.
mICHAEL g
Eagle Place Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brantford, ON N3S2H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff were so helpful and nice!
Dorothy MBetter sign of Uhaul is helpful
AMANJIT PI'm old school so using paper forms to fill out will take a lot less time then doing it on a small screen on cell phone..took awhile to get going..
Wendy DVery nice people to deal with. They made it very simple and easy to get a truck.
SAMUEL M