Staff was great and friendly. The truck could have used a sweep out and a little clean. Definitely would use this location again!
Laura C
Customer Reviews for Eagle Place Variety
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very slow service! The woman who stood at the reception, For a very long time I remembered my data on the computer, or rather on my phone.
ARTEM PThe truck was dirty inside and out, water bottles left on the floor, back left signal light burnt out and brake light. Rough ride until you get it loaded. The pick up point was not a comfortable experience. There was no check on the vehicle by both the customer and the rep. Customer was told to take pictures and that was it. No check afterwards when returned. The clerk didn’t know how to do the rental as she was on the phone for the whole duration getting instructions from her “husband”. I prefer the experience at enterprise more than this and would pay more for the experience.
Paul GThe service was great. Having packing boxes would help you make more money and very helpful for the customer.
Audrey GClear the ice and snow from the parking area
william MThere were a few cigarette butts inside the truck and some of the blankets stunk like cigarettes. Not a big deal, but it was annoying.
JEREMY W