The APP that you use to pick up and return your rental SUCKS!!!!!!!!!!
JESSICA B
Mid Guard Self Storage Brevard 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brevard, NC 28712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Vehicles clearly have no maintence done. It is a wonder my things weren't broken to pieces with how 0 shocks that truck had. The website and app are a complete nightmare. Its like the company sourced it out to the lowest bidder and someone used ai to make it with no coding skills themselves. Will go to a place with a real human working next time for sure.
Alaina Ldo away with the "virtual manager" experience. It works very poorly. The virtual manager does not know where things are. The virtual manager cannot explain anything well. The virtual manager has zero understanding of the site where the equipment is located.
THOMAS TI had difficulty accessing the keys from the lock box. The virtual manager promptly switched the vehicle to enable me to get keys but the contract did not show the correct plates when I checked. I had to inform the company of the change. The condition of the vehicle was indicative of its age, with over 134,000 miles. The drive train sounded and felt like it was suffering even before being loaded. It was clean but uncomfortable to drive.
PETER MI was very pleased . Harold on screen was patient, explained everything in detail and quite through ! The truck was full of gas, clean, tires in good shape , drove well and was a successful experience !
ELLEN E