This was my first time renting a U-Haul and had to use the video chat in store. I was able to get the U-Haul but she did not tell me I had to fill the truck back up before dropping off and was charged a very large gas bill. Not happy with her lack of communication as I would have done that.
Heather S
Mid Guard Self Storage Brevard 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brevard, NC 28712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Just call the rental place to make sure they have moving blankets, boxes if you ordered them ahead of time.
Jody MI don't think this location is typically bad, but yesterday's experience was not a very good one. The truck was not ready when I arrived at the 9 a.m. pickup time that was scheduled, and it had not been cleaned. The site manager was helpful and tried to clean the windows and apologized. Apparently the people who were responsible for cleaning the truck did not do so. The truck smelled of smoke and there were ashes stuck to the console, as though whoever had the truck previously had stubbed out cigarettes directly onto the console. The cupholders had remnants of something sticky in them and there was a sticky substance that had spilled all over and down the sides of the console. I was told that I needed to return the truck with 3/8 of a tank of gas, despite there only being 1/4 of a tank when I picked it up. I was in a hurry and running late at that time and it was well past the pickup time and I didn't want to argue. I needed to get home for a scheduled phone appointment. After my appointment, I cleaned off the console as best I could using Lysol wipes, but the truck still smelled and it was gross.
Denise AApp did not work, no employees are present, virtual empl9yee was useless.
Curtis VDekoda the property manager was awesome. Friendly and helpful.
Sterling P