One thing when anyone renting a cargo. haul should ask if the renters is required to bring the part to attach to the vehicle. I wasn't able to attached the cargo. Thank God there was an available truck. I would had been left without a rental.
ELIZABETH C
Mystik Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brewster, NY 10509
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Customer Reviews
- 4.0 Average Customer Rating
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In and out. Very simple. No confusion. I have rented several times from this location. Never an issue
CHARLES JService was excellent as always. Quick and efficient. Thanks
EDWARD Hemt61@aol.com From: emt61@aol.com To: 797003_gm@uhaul.com Tue, Sep 9 at 9:43 AM I need to file for a credit. Who do i speak to? I do not want to deal with the gas station that signed me out, that didn't go well. I picked up my vehicle on friday around 5pm. went i got the vehicle, he didn't give me any instructions. The left front tire censor said to add air. i went back in and he said the censor was broken (it also covered the milesage but i was able to get a photo before warning came up. which was 18048 and the gas tank he said was full and it was at 5/8 full. I drove the truck 70 miles loaded the truck and came home on sat. night. the truck censor still one and the truck tires were making noise. when i got back i put gas into the truck to 7/8 full, more than i had it at. next morning the tire was flat in my driveway! i have a photo. i had to call someone to put air into the tire to take it back. i went back to drop it off and told him this and that i wanted a credit. he called within the hour to tell me that i didn't fill the tank, i explained i had a photo of the mileage and gas tank not being full, he wanted to charge me another $35 for the gas and not give me any credit for a tire that could have killed me! I did hang up after he wouldn't listen at all and said i would reach out to corporate. I expect a full refund. This has been a complete nightmare. Please advise next steps. Eve Papa 37 lillian ave new fairfield ct 06812 914.552.2292
EVE PI didn't like i had to fill the tank for $3. When it still said full. I also didn't like the mileage cost for going 20 miles for a 1 hour uhaul. But lessons learned for future.
ANGELAM M