emt61@aol.com From: emt61@aol.com To: 797003_gm@uhaul.com Tue, Sep 9 at 9:43 AM I need to file for a credit. Who do i speak to? I do not want to deal with the gas station that signed me out, that didn't go well. I picked up my vehicle on friday around 5pm. went i got the vehicle, he didn't give me any instructions. The left front tire censor said to add air. i went back in and he said the censor was broken (it also covered the milesage but i was able to get a photo before warning came up. which was 18048 and the gas tank he said was full and it was at 5/8 full. I drove the truck 70 miles loaded the truck and came home on sat. night. the truck censor still one and the truck tires were making noise. when i got back i put gas into the truck to 7/8 full, more than i had it at. next morning the tire was flat in my driveway! i have a photo. i had to call someone to put air into the tire to take it back. i went back to drop it off and told him this and that i wanted a credit. he called within the hour to tell me that i didn't fill the tank, i explained i had a photo of the mileage and gas tank not being full, he wanted to charge me another $35 for the gas and not give me any credit for a tire that could have killed me! I did hang up after he wouldn't listen at all and said i would reach out to corporate. I expect a full refund. This has been a complete nightmare. Please advise next steps. Eve Papa 37 lillian ave new fairfield ct 06812 914.552.2292
EVE P
Mystik Valero
(U-Haul Neighborhood Dealer)
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I didn't like i had to fill the tank for $3. When it still said full. I also didn't like the mileage cost for going 20 miles for a 1 hour uhaul. But lessons learned for future.
ANGELAM MOutstanding
JORGE DLocation is Close to my house. Employees are TOP NOTCH. Very Friendly and easy to work with. Hassel Free pick up & Drop off. No issues. Would HIGHLY RECOMMEND to anyone who needs to rent a truck. 10 Foot Truck, Drove Well. Over 400 Mile Trip with no problems. Thanks.
MARIO Drenting the truck wasn’t ease and the guy had Craig customer service. Would definitely recommend.
SARA F