The pick up late. You called and said the reserves truck was not available but you would charge the agreed rate. The location charged me for the higher rate and insurance which I did not buy. I called uhaul and they said they would fix it, did not happen. I will contest the charge thru Bank of America credit. Very poor service at the local and national level
MICHAEL F
Portland Street Auto & Body LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bridgton, ME 04009
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Customer Reviews
- 4.0 Average Customer Rating
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We were supposed to pick up the car transport in Brunswick but when we arrived we were told that they didn’t have one for us and that we would have to pick one up in bridgton instead which was over an hour away! The website says that they will give you $50 if your vehicle is not available but we didn’t get that either. I am very disappointed in U-Haul as we scheduled the pick up several days earlier.
BRIAN WThe folks at Portland Street Auto Body was very nice and made the whole rental experience very easy. The van was not clean but other wise seemed well maintained.
CHARLES BI was an hour later than the scheduled drop off time and got charged for an extra day. Which was after I paid over $400 to rent a 5x8 trailer for three days. Seems rather petty.
WARREN DOverall it all went well
ROGER D