More lot lighting is needed when returning equipment at night.JOHNNIE P.
Moving Truck Rental in Brighton, TN at Diane's Portable Buildings
(U-Haul Neighborhood Dealer)
Brighton, TN 38011
(Next to Brighton Middle School)
Services at this Location:
- Mon-Fri: 9:30 am - 5 pm
- Sat: 9 am - 1 pm
- Sun: Closed
Special Operating Hours
- 4/27/2021: 1:00 pm - 5:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Brighton, TN 38011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have trucks ready. Have key available for customer if you say it will be there. Have someone available that can help when needed. Drop off was another issue. I was told I had driven 20,000 miles and could not return the truck in the app as I was told to do. I never saw the moving pads I reserved. The truck was great, customer service was horrible.Bryan S.
Great location in Brighton, easy access to Hwy 51 S. Customer Service is outstanding. I plan on using them again soon. Serious, down home, easy check-in and out. Yep, outstanding customer service.Larrick J.
No improvements needed. I received more information from this location when I called in 5 minutes as opposed to talking with 2 other locations in a different county over a period of 3 days. Joe was extremely helpful and eager to answer any questions. Will definitely refer this location to others.Bryan H.
The location was fine but returning the trailer was a BITCH. The website didn't not show we even rented anything. So we logged on as a non customer and entered the order number. It did bring up something but it still didn't give us the stuff to take pictures and return it. It was getting dark and we had to leave it without saying it was returned. I worried all night that someone would steel it. We did call customer service but nothing worked. They could not offer any other help. I asked for a supervisor and they put me on hold and 30 minutes later no one came to the phone. I ended up hanging up. The entire situation I was on the phone for 1 1/2 hours and still not resolved. I will NOT ever rent from them again.James C.
The trailer was missing bolts. I had to purchase almost $14 worth of grade 8 bolts and nuts to repair the trailer while I was hauling my furniture.RICHARD R.
We used mobile pick up as we were picking up the truck prior to the opening of the location. There was an interruption in completing the process due to either the app being glitchy or spotty cell service. Online chat assistance and a phone call didn't help and finally the app â€œcaught upâ€ so we were able to complete the pick up. The delay added about 15 minutes to our pick up time so it was not terrible.James C.
There was no one there to help udsBrandy C.
Price was higher than when reserved on line.John E.
Someone dropped the ball on this return. I received 2 "courtesy calls" from these people, which I did not need,telling me when the truck was due back. As if I was not responsible enough to know when the truck was due back. When my son returned the truck at 4PM he told the man the truck was not due back until Wed. AT that time the man laughed in his face and called him a liar. My wife manages a large apt. community in McComb, Ms and places U-Haul moving brocheurs in the move-in folders however, this will change.Michael J.
Promised one location but had to drive 30 minutes to another. Experience not good.George T.
Mileage chart indicated overage. I disagree due to way route was determined. Your locations were great. Not happy with procedure for distance.Jeiiie P.
Outstand on the hook-up end.Robert D.
No improvements neededwillie S.
keep up the good worksteve N.
I did not receive a call 24 hours prior to pick-up, and was out of a U-Haul because the one I reserved almost a month prior was scheduled to be picked up by another lady. Luckily she no longer needed it, but that is in-excusable due to the fact that I may not have had one at all, even though I made my reservation way in advance. I am very disappointed and will not continue to use U-Haul services moving forward based on this experience, and the horrible communication and commitment to your customers.Megan M.
Joe is a very nice businessman. I would do business with him again if needed.Jacquita S.
Truck had too much slack in steering, also pulled to the right. Made Driving 460 miles, a miserable experience!Morris B.
Location was closed at time of drop off but the signs and directions were easy to locate and understand.Ben A.
Give more mileage bc thats how yall make money giving less mileageCRYSTAL B.
Joe was so helpful!Christopher S.
Friendly and expert service. Will rent from this location again.Donna M.
Fortunately, I haven't had to rent moving equipment very often, but I will always use Diane's Portable Buildings. Joe is always professional and puts his customers needs first!!!david Q.