We returned after hours and followed the online instructions - we were told it was successful and we would receive an email conformation (we never did). It then instructed to drop the keys in a drop box and provided a picture - there was no drop box that looked like the picture. There were several small boxes with numerical numbers for codes - all were broken, so we could see no secure way to leave the key. We tried to call drop off assistance and waited for 40 minutes with no answer and also could not get the U-Haul chat to respond.Fortunately I was able to come back in the morning. The proprietor was lovely. He pointed out the signage U-Haul and small opening in his garage door. It had nothing about U-Haul on it and looked like it belonged to the garage that was next to the U-Haul office. The proprietor said he'd asked U-Haul multiple times to fix the drop boxes and for better signage. Tough end to a long, hard move. Doubt that I will use the company again.Holly K.
(U-Haul Neighborhood Dealer)
- Mon–Fri9 am–4 pm
- Saturday9 am–2 pm
Special Operating Hours
- 12/24/2022: 9:00 am - 12:00 pm
- 12/25/2022 - 12/26/2022: Closed
- 12/31/2022: 9:00 am - 12:00 pm
- 1/1/2023 - 1/2/2023: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town® Rentals in Bristol, RI 02809
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
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My whole experience here was great!John C.
The owner there was a total ass I'll never go there again.JOSEPH F.
Nice peopleâ€¦good service.Stephen M.
Easy transaction, both pick-up and drop-off.Gary M.