Everything worked technically, but it all felt a bit run down. I would give the experience a 3 stars, because I can't say that anything major broke. But it definitely wasn't the experience I've had in the past with U-haul, where everything worked smoothly and the car was clean. Examples of the little things that were below-par: The car door was busted and difficult to close, the cargo bay door was rusted and needed to be pulled extra hard. Check-out took 20-30 minutes as the gas station attendant navigated their older computer. They didn't have the dolleys that were advertised to be available online. Trash wasn't cleaned out of the car, and there were food wrappers under the driver's seat.
CHRISTOPHER A
Main St Bp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brownsburg, IN 46112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Be concerned with customers truck problems. At least document the issues
BRUCE CThe trailer lights and brakes did not work. There was minimal assistance with hooking the trailer to our truck
JANET BAttendant was very helpful in setup and return I will be renting again.
Shane KExcellent customer service and equipment was as expected.
MICHELLE H