Our u haul van was not street legal and extremely dangerous. The speedometer was fault showing we were going significantly slower that we were. (Showed 18mph when friend following us was doing 45mph). The brake lights did not work, and the blinkers didn't work either. The van needed an alignment and was off significantly. The reverse beep was broken as well. Very dangerous to be on the road.
Karlee K.
Moose Repairs LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Budd Lake, NJ 07828
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were extremely easy to work with and effecient
Joe C.App did not allow me to submit photos after the one picture of the dashboard or confirm anything about my return. I noted that there was a light on the dash that was on the whole time, but it never gave me the opportunity to say which light (It was a picture of a trailer, but I wasn't hauling a trailer). It was on when I got in and stayed on the whole day. It refreshed halfway through and said I did not have a truck to return. I have the picture of the cab and the back of the truck as well as the picture of the truck in the drop off location, but I can't submit them. The truck was returned on Saturday evening, but I was charged for Sunday as well. For all I know, the only verification that I returned the truck at all is that it's in the lot and the key is in their drop box, but no one will see it until Monday because that's when they open. Your virtual pick-up and drop off system is seriously flawed and I will never use it again. If I can avoid U-Haul period, I will. This was a traumatic experience. I will probably have to call around on Monday to make sure everyone is on the same page.
Kellye S.N/A
Jessica P.Drop off was quick and efficient. Good overall experience.
Mark M.