I picked up the truck with a lot of difficulty because the app was very confusing. I drove it home and put gas in it, but then it started raining heavily, so I had to return the truck almost immediately. Not even two hours passed and I was charged $90. I tried contacting customer service through different phone lines, but it was impossible to get help. The wait times were over 30 minutes. I would never recommend this service to any friend or family member. The customer service is unbelievably bad. I will definitely be leaving a negative review on Facebook.
fabian m
Strike Force NJ
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hackettstown, NJ 07840
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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