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HENRY D
Klatt True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buffalo, MN 55313
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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1 star because I did not receive what I reserved. When I went to hook up the trailer I saw it was an 6' x 12' trailer. I thought I had reserved a 5' x 8' trailer but when I went back in to the rental counter they said a 6' x 12' was reserved by me. There was a 5' x 8' trailer outside but they said it was reserved for that evening. I did not want a 6' x 12' trailer- it was way too large for what I needed but I had to pick up my stuff that night so I didn't really have any other options but take this huge 6' x 12' trailer. And I was still pretty sure I had reserved the 5' x 8' but count not find proof at that time. Today I was going through my camera roll and did in fact find the trailer I reserved was 5' x 8'. I have a print screen of the reservation- done on 1/23 at 1:45pm. Reservation# 79819849. So it is BS they said I reserved a 6' x 12' trailer when I found proof I had reserved a 5' x 8'. This is bad business and will make me consider renting from other companies in the future. Don't f with your customers. It is bad business. If you don't have the trailer I reserved don't lie about it.
Steve DThe receptionist was very rude to the customer in front of me and to myself. She swore when the phone rang.
MARK TAlways amazing service and equipment!
Heidi GStaff were not friendly or helpful. They didn’t even offer to help with finding or attaching the trailer, even after we asked. People at other locations we have used have been much more helpful and personable.
MICKEY M