U-Haul Moving & Storage at Genesee

U-Haul Moving & Storage at Genesee

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Address

1400 Genesee St
Buffalo, NY 14211

(716) 896-2345

(@ Barthel)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Buffalo, NY at U-Haul Moving & Storage at Genesee

Moving to or from Buffalo, NY, 14211? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Genesee. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Buffalo, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Genesee

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Buffalo, NY.

Cargo vans and pickup truck rentals in Buffalo, NY

U-Haul cargo van rentals and pickup trucks in Buffalo, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Buffalo, NY, 14211. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Buffalo, NY, reserve a van for your moving needs from U-Haul Moving & Storage at Genesee!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Nelida M. on 5/2/2016
Rating: 5 out of 5 stars

Quick service, friendly, and got the job done.

nancy e. on 5/2/2016
Rating: 4 out of 5 stars

This is a large U-Haul location in the city of Buffalo. I was able to find what I wanted with less than a week in advance. All other locations, even though they were closer to my home, were sold out for the size that I wanted. The process was fast and efficient.

wendy s. on 4/30/2016
Rating: 5 out of 5 stars

Great customer service/ no improvements to suggest

Arnold W. on 4/27/2016
Rating: 5 out of 5 stars

Had to use them for a commercial van to take our St Bernard to the groomer and vet . The van was clean and ran excellent and there was no problem what so ever with the service we received . The whole experience was pleasant thank you .

DANA D. on 4/24/2016
Rating: 3 out of 5 stars

The employee's were very nice.

russ s. on 4/18/2016
Rating: 2 out of 5 stars

Originally scheduled somewhere in Buffalo and was told to expect a confirmation call a day in advance if pick up. Received call from somewhere in Canada to drive there to get it???!!! I refused and they scheduled pick up at Main Street Buffalo NY. Manager had attitude when I arrived, then Did not have trailer I reserved. He found one at Genesee St. At Genesee Street they were very nice and efficient, however the vehicle carrier trailer vibrated my tow vehicle for the three plus hour trip. At my mechanics, we dropped off the car and discovered a tire worn to the casing and also no license plate on the trailer. Send ma my $50 dollars!!! It was no fun from the beginning!!

Jonathon w. on 4/6/2016
Rating: 5 out of 5 stars

Coffee. ??

RICHARD J. on 4/4/2016
Rating: 5 out of 5 stars

the location at the staff at that location were great. my overall experience with U Haul was not however. I had reserved a 5 X 8 trailer at your Main Street Buffalo location. on the morning I was suppose to pick it up or less than an hour before I was suppose to pick it up I received a phone message from a U-Haul rep at the Main St. location advising that the customer failed to drop off the trailer. the message told me to go to 4141 Transit Rd in Amherst to pick up a trailer as I was told they had one. I then drove 25 minutes out to Amherst. to my surprise there is not even a U-Haul location at this address. it is a Home depot plaza. I then called the 800 number that I had my reservation receipt and the woman I spoke to told me that "the system" said there was a trailer waiting for me at 1400 Genessee street in Buffalo. I then drove all the way back to Buffalo...another 25 minutes and picked up the trailer. note that the Genessee Street location is probably about 5 minutes form the original Main Street location. your local employees don't even know where the other local U-Haul pick us are in the area. also when I reserved the 5 X 8 trailer you cant tell form the website where the larger locations are located at. Thanks for the run around!

David W. on 4/4/2016
Rating: 3 out of 5 stars

I reported that the lights on the trailer didn't work, the guy that hooked them up didn't test them. My business lost a job because I lost a customer because I couldn't deliver the car to them by the agreed time. I was told they would take care of it and I still was charged after all of that.

RICKY P. on 4/2/2016
Rating: 5 out of 5 stars

Very well organized and helpful quick and courtesy.

Adria S. on 4/1/2016
Rating: 3 out of 5 stars

Although I did adhere to the gas refill chart the required amount was not sufficient to replace to fuel this causing me to pay an additional fee at return.

doreen j. on 3/24/2016
Rating: 5 out of 5 stars

Continue doing what you are now doing

Ignacio V. on 3/24/2016
Rating: 4 out of 5 stars

Super friendly and helpful staff. Nice job in receiving the equipment.

nicki g. on 3/22/2016
Rating: 5 out of 5 stars

There was a very tall gentleman that took care of us, he was exceptionally helpful and very pleasant to work with.

Ben A. on 3/22/2016
Rating: 5 out of 5 stars

Very helpful young man checked me in and had me on my way very quickly. I will definitely return to this location the next time I need to rent a U-Haul. There is a place closer on Niagara Falls Blvd but they have never been very helpful.

anita p. on 3/19/2016
Rating: 5 out of 5 stars

On the dollies, a seal should be placed to lock the belt. If a customer requests the use of a dolly, realize they don't need it, they should be able to call a specific phone number and upon return of the equipment if the seal is not broken they should not be charged for it.

Juliana s. on 3/15/2016
Rating: 1 out of 5 stars

I made reservations for a tow dolly and a 10' truck four days prior to the Sunday I needed the rental. The Friday before hand I called again to verify and check what time would be the earliest I could pick up the equipment. When I called I found that I had not spoken to someone at the Genesee location nor someone at the orchard park location, it was a customer service rep. This representative had made one reservation at the orchard park location and a second at the genesee location for the towing dolly. When I asked the earliest time I could pick up it did not work with my schedule because I was leaving early Sunday morning to drive to Philadelphia. Upon finding out all of this was not what I wanted the representative relocated my reservations for the orchard park location and for Saturday evening rather than Sunday morning, I was assured that everything was straightened out. Upon arriving at the orchard park location I found that they had not changed the day or time of my reservation and they in fact did "not have the towing dolly that was compatible" with the car I would be towing. They informed me that my car (2012 ford Taurus) was too wide and that they "thought" the genesee location would have a wider-set dolly. I paid for the rental truck and drove it to Hamburg where I filled up my car. This was 5pm at that point and I was told as long as I got to the genesee location by 7 they would be able to rent me the dolly. Arriving at the genesee location at 6:30 the front desk was very confused and aggravated that again my reservation was for the next day and that it was so close to closing time. Never the less they rang me up accordingly. After entering in the information for the size of my car they found that the towing dolly was not equipped to carry the weight of my car. That another auto towing device would have to be used. This of course was forty dollars more than what I had expected to purchase. After flying in from Philadelphia that afternoon, having to pick the truck up from one location, fill the truck up in an hour and run over to the second location I reluctantly agreed to pay for whatever got me out of there and back home. After paying for the device I was told to back the truck up and the gentleman would "hook it up". After anchoring the hitch the man attempted to attach the device that allows it to signal as the vehicle is on the road. The metal prongs inside were bent so he pushed it half in and left it. After this he told me that I could now put the car on and hook that up. When I asked more questions I started to realize he would not be helping me hook up the car himself. I asked him if he was going to assist in hooking it up and he told me he really didn't know how. With very vague instruction my boyfriend and I pulled the car up and hooked it up. After having it adjused the follwoing day by a neighbor we set out. Arriving in Philadelphia I received one last incorrect accommodation from Uhaul: that the location to drop of was c

EVIE B. on 3/14/2016
Rating: 1 out of 5 stars

I normally don't give reviews but my experience was so horrible I felt that I needed too! The 1st location was a satellite location, I reserved a 10ft truck but was told I reserved it for 10pm and that it wouldn't be available until 6:30...meanwhile I reserved it for 1pm! So the guy in the store in an attempt to make good on their mistake was going to give me a bigger truck for the rate of the smaller truck, no problem, I just needed the truck, 45mins later he couldn't figure out how to use the system so I ended up going to an actual location, that was even worse than the prior place, the MANAGER was in the store and was so unprofessional I wanted to leave, but I needed the uhaul truck, at this time it's about 2:10pm, after another wasted 45mins, after not being able to figure out how to let me use my card I pay 228.19 in cash was told I'd get my deposit at the drop off location...apparently it's frowned upon to not bring a uhaul truck back to the original location, because after dropping the truck off in the same state just a different area maybe 20mins from the original location I paid 128.19 for a uhaul truck and was told I'd be mailed a check to my PREVIOUS address for the deposit! After asking some sensible questions on how stupid all this sounded, I was told to go to the drop off location and pick up 100$!! I would rather use a camel than do business with u-haul again!

Christine A. on 3/12/2016
Rating: 5 out of 5 stars

Nothing! Everything was great!

MARYANN M. on 3/12/2016
Rating: 4 out of 5 stars

Everything was just great. Thank you

Michael S. on 3/12/2016
Rating: 5 out of 5 stars

Keep up the good work and excellent customer service skills

WILSON V. on 3/11/2016
Rating: 5 out of 5 stars

Only location I like to deal with. Every other location sucks in my eyes.

Wilson V. on 3/5/2016
Rating: 5 out of 5 stars

Great people at this location, only location that I like to deal with. Every other location has a lot to learn from this location.

Gloria B. on 3/5/2016
Rating: 3 out of 5 stars

I suggest that when it comes to replacing the gas it should come with a better understanding of replacing the fuel. It should be a breakdown to see how much gas is need to replace.

Misty M. on 3/1/2016
Rating: 5 out of 5 stars

As always the GM Bill .B. is great and he alwaya put customers service first.