Moving Truck Rental in Buffalo, NY at U-Haul Moving & Storage at Genesee

2434 reviews

1400 Genesee St   Buffalo, NY 14211
(@ Barthel)

(716) 896-2345

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(716) 896-2345

1400 Genesee St
Buffalo, NY 14211
(@ Barthel)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location
Truck Rentals

One-Way and In-Town Local Rentals in Buffalo, NY 14211

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

2434 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
2.0

Make sure equipment is there when needed and clean before given to a customer

Ashley J. 
Rating:
1.0

Check engine light was on and interior was dirty. Went back in and complaint and was told don't worry about the light being on.

Tanika H. 
Rating:
1.0

Not professional. Very rough behavior. I'm very shocked.

MUHAMMAD H. 
Rating:
3.0

You could make checking in a little easier

Tamara H. 
Rating:
5.0

Nothing really. Couldn't get the 10' truck I wanted, but was given next larger (15') truck at same price. Rental process was easy and we'll coordinated. Might have been nice to have a full tank of gas when picking up the vehicle. But really didn't matter as I was able to return vehicle with same amount of fuel.

Charles S. 
Rating:
1.0

The gas tank was on E the truck smell like cigarettes and it was very dirty in there

Roshall A. 
Rating:
5.0

The service personnel was friendly and accommodating

Anthony F. 
Rating:
5.0

Good customer service

Mohammad O. 
Rating:
4.0

The motorcycle trailer had trash in it. It should have been cleaned. The customer service concerning the reservation was good, expeditious, and professional.

Demar M. 
Rating:
5.0

Keep Your Present Staff,Very Great Crew,,Amen

Sonji C. 
Rating:
1.0

fix your trucks where atleast the damn mirror works not to mention the hole that was inside of the uhaul . putting my stuff in my nephew an my son fell i called as soon as i noticed it an all the worker can do was note ot in the computer the ramp wasnt working i will never again rent from here

Carmen C. 
Rating:
1.0

Need some good people in the customer service. They need to get trained so that they can fix their attitude when they talk to the public

Mohammad J. 
Rating:
5.0

It was very good service excellent

Mohamed M. 
Rating:
4.0

I can't think of anything. The team at the Genesse location does great work.

John C. 
Rating:
3.0

The customer service representative was unprofessional and rude. The car had used disposed off mask lying in there and the car had definitely not been cleaned or sanitized at this location.

Muhammad S. 
Rating:
5.0

Make sure on return the worker is courteous and not rude. That they follow procedures fior checking back in.

Nadine B. 
Rating:
5.0

I feel they need to check the truck mirrors and gas tank before written it out again

Denise S. 
Rating:
5.0

Nothing to be improved the guy who's handling this location is amazing

Muhammad K. 
Rating:
5.0

Mileage on odometer was not the mileage on the receipt, driver rear turn signal did not work nor four way's Salespeople were very friendly

Mike F. 
Rating:
5.0

Stay committed to the customer

Eugene B. 
Rating:
5.0

Nothing at this time

Nadine B. 
Rating:
1.0

Empty tank, broken right mirror. Rude assistant manager.

Aleksey S. 
Rating:
5.0

Vehicle was clean, however it needed an oil change and all four tires had vastly different tire pressure

Michael F. 
Rating:
5.0

Great service friendly and knowledgeable staff

Anthone K. 
Rating:
3.0

I'd highly suggest you take pictures of the gas tank before you leave for proof as I was charged 15$ for gas even after I filled it to 5/8 which is the return requirement.

Kayla S. 
No reviews have been submitted for this location.

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