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Jennifer G | Overall ExperienceSelf Storage Units in Buffalo, NY, 14211
U-Haul Moving & Storage at Genesee
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The gentleman that I dealt with was very courteous and pleasant to deal with! He was very helpful too! I rented a truck and storage unit. I would deal with them again!
nancy g | First ImpressionsThey make me lots of money
izlia L | Overall ExperienceFilled out storage space online asked to come in store waited 45mins only one person working computers not working trucks not working no trucks available no place to sit for a senior citizens to sit waiting in line 45 minutes
tanya w | First ImpressionsTops tier professionals.
Gloria B | First ImpressionsPerfect
Madalyn M | Overall ExperienceGreat professional service
Madalyn M | First ImpressionsI would not recommend this storage place to anyone. They overdraft my card after move out and refused to pay the overdraft fees for my bank and put me at a 120 dollar lose
CORNELL B | Overall ExperienceThe above categories are leading. I'd like to say that all were par or above par. My only issue was after clearing my unit out and cleaning it out a day before my contract fee was due I received an email a day after my due date (already closed unit) that I was a day late an there would be a $15.00 late fee added to my bill for my unit. As mentioned here the unit was closed out. After 2 phone calls to get someone on the phone from the facility this was taken care of I must say. However it should not have happened in the 1st place and me taking an hour of my day to correct it was unnecessary. All I ask is that for the renters to the facility that close out and move out according to the contract that this doesn't happen to them. The employees however at this Genesee st location deserve kudos for the prompt attention to fix the error. Thank you Uhaul for your service provided
Andre G | Overall ExperienceI was injured moving furniture in an unplowed uhaul lot
JAMIE S | First ImpressionsJust, keep doing what you're doing and keep up the great, customer service!🙂👍💯
ernest c | Overall ExperienceMice droppings all in my clothes I can't make this up
TAMERA M | Overall ExperienceMissing items from my storage unit
demetrio b | Overall Experience