Really nice guy rented me a very clean truck. He made the whole rental process very easy for me to understand. He was very kind and funny too! I would recommend this location to anyone looking to rent a U-Haul! Thank You!
ERIC D
ARCO
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bullhead City, AZ 86442
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Rude customer service Moody attitude Not professional Use for for order Changed my name on order instead of keeping my name and my husband as the driver Made me fill like I was doing him a favor renting the uhaul truck I feel like I was overcharged Nothing happened the way uhaul stated I was told that I would pay later He insisted at time of pick up I hated the experience I do not and will not or Recommend anyone to the location I kind of felt that I may have been the wrong skin color because he did say thank you to oher customers and not me He ask for two references information I did not like that Giving other people first name , last name and phone number Please address this issue I have been a customer for over 30 years with uhaul This has been the worse experience ever I will not ever use a authorized dealer location again. I used three so far and they all do not have good customer service.
RODNEY WThe lady who did the check- in was great she went out of her way to help me, you're system wouldn't let check out the trailer even thou I had it reservation she was on the phone for an hour to get resolved. Great employee to represent U Haul.
FRANK T*** PROS *** • Trucks, dollys, boxes, and bubble wrap are available • Easy to make your reservation online, even last minute • Convenient to pick up and drop off at a gas station *** CONS *** • Had to leave 2 references even though I prepaid and bought insurance • Was handed the keys and dolly but not directed to my vehicle on the lot ( I did eventually find it ) It's fine if you just need a quick rental. The truck was clean, although it alerted "low pressure back rear tire". That alert reset when I reached 50 mph. Rose was very nice and personable. She seems to work long hours too.
JEAN ROnce again the U-Haul service at this location was great! They immediately helped me with courtesy and genuine customer care. I truly appreciated their professionalism and how quickly they handled my situation. I would and will recommend this location to my family and friends for all of their moving needs. Thank you very much. Michele Mellette
MICHELE M