I specifically asked the Uhaul Rep (albeit the Arco Station owner) if all the tires on the 6x12 trailer where properly inflated and he said "Yes they are", only to find out after loading that the rear left tire was near flat ... because it only had 2 lbs of air in it !! Luckily I had not packed my air compressor and was able to fill the tire to the proper 65lbs. The tire remained full for the 600 mile trip. The people who rent YOUR Equipment need to Ensure Every Thing is correct before renting out the equipment ... Esp if they are NOT Uhaul employees.
JOHN W
ARCO
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bullhead City, AZ 86442
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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BRYCE TNeed to have chains that fit all hitches. S hooks did not fit in chevy ball hitch.
SUZANNE WEverything went very well-was hooked up & on my way in very little time.
JOHN DCustomer Service Rep did not represent U-Haul well in my opinion. Sat at desk entire pick up and drop off interactions. Had to ask him to repeat as could not hear nor understand him. It felt to me as he was doing me a favor by allowing me to rent from him. Customer service was less than desirable. I had to write down my name and phone number of myself and wife on a post it note for him to rent to me. I had made reservation prior online. I am not sure why he could not use the info from the web reservation. It took me about 15 minutes to check out before going out to to hook up trailer I was renting. The trailer had a right side pin to hold ramp closed which was misaligned. I am assuming someone moved something heavy and it hit the ramp when in motion. Made very difficult to pin the right side. I was not able to use and had to use a hammer to open it the first time.
Brian M