Excellent experience definitely recommendVena D.
Moving Truck Rental in Burleson, TX at Storage Depot
(U-Haul Neighborhood Dealer)
Burleson, TX 76028
Services at this Location:
- Mon-Sat: 9 am - 6 pm
- Sun: Closed
Special Operating Hours
- 5/29/2021 - 5/31/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Burleson, TX 76028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I believe everyone of these trucks need a backup camera installed. Every passenger vehicle on earth comes with one nowKeith L.
Easy access in/out of location. Well maintained trucks & excellent customer service.Rual M.
Lady that assisted me is Great! Very nice to work with and very helpful. Truck was good but last user had dropped chips on floor and left water bottle, everything else was great Thanks,Todd H.
Everything was perfect. The customer service rep (wish I could remember her name) was completely helpful, friendly and professional.apryl G.
The truck could have been cleaner. Maybe provide some wipes for us to sanitize given the current covid situation.Ian P.
Keep up the excellent customer service. This is my second time renting from Storage Depot in Burleson.tony O.
Great customer service. Very friendly and knowledgeable staffBryan A.
Have employees on location when customers are picking up and/or returning equipment.Cody O.
They messed up the whole order by giving us a smaller truck than what we had needed and reserved, No furniture dolly like we had ordered, the biggest thing was it was reserved for 6 am November 7 ( today) and they had is down for hand pick up meaning we had to wait until they opened at 9 when we had reservation for mobile order at 6 an. Totally messed up the schedule and plans for the day.Erik M.
App isn't user friendlyClifton F.
super friendly lady that work upfront. i showed up at closing time and she could have easily said come back tomorrow. she was helpful and friendlyROEL R.
we had problems with the payment for the truck. We paid when we reserved it but the girl charged us again and would not listen when we told her we were double charged.Jacob M.
No parking available for customers vehicle. U-Haul truck I had to pick up was parked too close to another one and I could hardly get out safely.DAWN G.
I loved the contactless service. The website was nice. It was nice to have a uhaul at a place i was familiar with.Shannon P.
Was supposed to be remote pick up when I got there was no lock box and office was closed. I went through the online process was approved while waiting on an attendant to show up to give me the keys. After being approved and having to wait the attendant did not want to give me the keys telling me the reservation was not for me . I showed her the approval that clearly had me listed as an approved driver she still argues that it was not my reservation she called uhaul they confirmed that I was approved and to give me the keys she argued with them for 10 mins and finally handed over the keys with a snide remark hope your day gets better . Never will I use this location againLOWELL B.
I called to verify cost and payment process twice and was told the same thing twice. About making final transaction in cash so it would apply to my credit card. Then onsite the ride black man told me this would not work like that. I know it's possible because I have rented at this location in the past. He was rude didn't provide any customer service and no explanation. I won't be back.Michelle I.
I ordered the 20' truck in advance from the Crowley store. I was informed Friday I had to drive to Burleson for the truck. More gas !!! I thought uhaul was supposed to deliver trucks where needed !!! totally wrong I guess. Will check out other companys if I move again !!! Very dissatisfied with my experience !!!JOHN K.
It was very stressful the whole process. It took over an hour an a half to finally get truck.Silvia S.
We realize that Covid10 has affected everything, but the pickup process was very annoyingMichele S.
My overall experience was great except for doing everything online I couldn't do that so Maryann at the rental place help me in every way possible if not for her I would have been lost she's the best & she also helped set it up online best at what what she did cuz I was horrible at everythingamber R.
Great Team! Service exceeded expectations. Pleasant experience.Rick M.
The lady behind the counter was getting my truck ready when I got there before they opened. She let me, she did her thing and I was out of there in no time. When I dropped of the uhaul both ladies behind the counter greeted me kindly with a friendly smile and within seconds I was done. Awesome friendly service. Truck ran perfect also. Thank you ladies!!James F.
They were amazing!Anthony Shayne A.
Everything at the store I picked the truck up went very well. My only complaint is the online process of renting a U-haul. It is not a very user friendly website, sometimes finding what I needed to click on next to go to the next page was difficult. If I missed something I needed to enter it would delete everything on that page making me start over. The page where you offer movers to help was very difficult to find the link at top (which was very small) to skip and go to the next page.Daniel A.