I take responsibility for forgetting, but the attendant never asked for the key and I went off with it in my pocket. I would think this would be part of the process. Hilariously when I came back the other worker said it happens all the time. Maybe ask for the keys at drop off and it won't happen. Again, my fault in part, but after the pick up experience, it just capped off an all around bad experience.
Iven H
Mini Storage Mt Vernon Burlington
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, WA 98233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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REALLY EASY TO PICK UP AND RETURN. i WILL USE THEM AGAIN.
JOSEFINA BThe morning of truck pickup they changed my location of pickup an hour away from previously agreed pickup location. Resulting in a 2 hour delay in our moving plans. - I had to pay two professional movers 2 hours to sit and wait. - two of my buddies had to leave bcz they were on schedule - I had to pay the extra fuel cost to go get the truck and then move the truck 50 miles north - I picked the truck up with the fuel gauge showing 215 miles till empty I returned it with 217 miles till empty. I was then charged $11 till up the tank. I have pictures proving all of it. We won’t be using Uhaul again.
LUKE WBest experience ever
Frank JI would rent again from these people. U-Haul however has billing issues that cause issues in clients' accounts.
ALLEN G