My recent experience at 8678 Greenall Ave Burnaby was totally disappointing and frustrating. Lack of transparent communication caused me unnecessary financial expense, lost time, and significant stress to me from neighbors and managers of both old and new buildings I was moving to as Uhaul didn’t release the truck at the coordinated time. I had to keep the movers on the street for 2 hours and reschedule elevator availability at both buildings and I myself had to travel 85 minutes to grab the physical credit card at home. They should have clearly mentioned that the drivers license holder and the credit card owner should be the same and that they need the physical credit card and they don’t accept tapping. My entire day and moving schedule was disrupted and I would never ever again rent Uhaul vehicles.
HAMED S
Burnaby South Self Storage Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burnaby, BC V5J3M6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Super nice staff, clear explanations. Would come to this location again should the need arise down the road.
DENIS SThis location is by far the best in the Vancouver Lower Mainland area. The equipment you reserve is actually there when you arrive (other places have given reserved equipment to walk in clients, which defeats the purpose of reserving something). Trucks are very clean. And the staff are amazing. The store itself is well maintained like a professional establishment, and looks nicer than most peoples homes.
Stephen RAwesome customer service. Great rental experience
Linda SWindows needed washing in and out. But Chris who I dealt with was extremely friendly, and did his job in a very professional manner
JAMES T