kwasi a. on 9/13/2016
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Very understanding.... agent.
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MIKE T. on 9/9/2016
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great service
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JILL G. on 9/5/2016
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Very friendly staff!
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AMY L. on 9/4/2016
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Very nice gentleman with cute dogs.
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Thomas K. on 8/30/2016
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Nothing! Excellent Service!
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Preetmohinder S. on 8/21/2016
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May be longer hours but I was able to return the trailer after closing without any problem
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James H. on 8/18/2016
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I shared this with the rental location. He was a plenty nice guy. But the truck was in rough shape. (1) door keys were stiff and had to be jiggled repeatedly in order to work. (2) the outdoor padlock did not work. (3) There was a leak in the ceiling that became an issue as we experienced strong rain storms over the rental period. (4) Advertised as a 17 foot truck, it was only that long if you include the 3 foot "attic". We could have used the next size larger.
Again, no issues with the rental guy, but I've experienced better equipment and service at U-Haul corporate locations.
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NATHAN V. on 8/18/2016
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The one stop shop and my peferred uhaul shop
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NATHAN V. on 8/18/2016
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Outstanding service. Thanks for helping us out in a jam
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Anika M. on 8/5/2016
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Very good service
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Jesse M. on 8/4/2016
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This comment has nothing to do with this particular location, rather with a uhaul policy that I've experienced (now twice within the last two months).
I do not understand why your policy is to leave the gas (of vehicle renting) where previous renters left it. Two times now I've rented your 26' truck and both times the gas was at various levels. The first time it was 1/2 full and just yesterday it was 3/4. This makes filling to that specific spot difficult. I was by myself both times and had to keep the truck running (in order to watch the fuel level climb) while I pumped a few gallons at a time. Then I would walk around the truck, get in, and check the level. Why would I do that? Because I'm not gonna pay to fill the whole tank I'm not going to spend my money to full it. Why wouldn't your stores top it off (and subsequently charge the previous renter of said vehicle the difference if they don't fill it)? If the tank were full when I got it I know that I have to fill it before returning it. That makes it significantly easier for the renter. Put the gas pump nossel in and start it, when it's full you are done. Easy! But no, you don't do that, thus making it harder to get to that exact level in the gauge. If this is not your company policy then two of your locations are doing it wrong and it's terribly frustrating and makes no sense. Imagine if the fuel level were only at a quarter (or God forbid less) tank and I knew I needed more? I would have to fill (and guess how much I would need for my haul to get it back to were I found it) and hope I didn't put too much it. That would suck!
Suffice it to say this leaves a terrible taste in my mouth, considering I've spend over $600 with your company since May. Will I come back to use your equipment? Not sure......
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Trisha D. on 8/3/2016
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The guy working there was not customer friendly at all and rather crabby.
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Tim S. on 7/28/2016
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Owner was personally present and a great interaction. Will go THERE to rent again as I like him. That means Uhaul instead of Budget ;)
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Kent O. on 7/13/2016
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The drop off location was not provided by the reservation agent(s), or the pick up location provider here. I am not clear on why this is such a secret. I was traveling 125 miles east, and would have appreciated advance planning information. Was the drop off location a national secret? ....hardly.
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Chris E. on 7/11/2016
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I would not describe the owner as overly friendly.
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Larry L. on 7/10/2016
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Service was outstanding!
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Patrick P. on 7/9/2016
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Thank you very much. The Trailer worked Great.
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Jon B. on 7/7/2016
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The place was small, the person working was unfriendly and the equipment was not well maintained.
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THOMAS W. on 7/1/2016
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Manager / owner was friendly and helpful
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Tim B. on 6/22/2016
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Not a thing needed! They were great, on time, worked out well.
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angela m. on 6/20/2016
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He is great!!!
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Corey E. on 6/16/2016
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The Uhaul truck was clean, but it leaked a lot water on our boxes during stormy weather. However, the owner did a great job resolving the issue. I would definitely recommend this location again, because of the great staff and service.
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Vicki H. on 6/15/2016
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We had arranged to pick up the truck at another location and the whole process was complicated quite a bit by Aaron at UHaul. He attempted to blame the contact at the original location (not a UHaul employee) for the issues that arose because of his interference in our reservation. The truck did not drive well and, as someone who works around cars everyday, it was obvious that it was not maintained mechanically.
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Kelli F. on 6/11/2016
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My experience was good. Read some previous bad reviews but my guess is those people were just negative people or had an off day with this place. Loved that you can pull in and get gas at the drop off. They were also flexible with the allotted time we needed.
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Janice W. on 6/6/2016
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They do a really good job for a Neighborhood location.
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