I was charged absolutely way too much for absolutely no reason.
Tonia C
Pearl Packing Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caledon, ON L7K1W8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck was dropped off night before full of oil and gasoline in back. Had to switch to smaller truck
JOSEPH TPretty sketchy place. Parking area very rough and unkept, looked like a dump.
KENNETH HThe exterior stairs were completely covered with ice on a 45°angle with NO handrails provided. The gentleman whom greeted me was very polite and friendly. The computer and payment systems took at least 15 mins to boot up before the rep could get me signed in and provide my contract. The trailer was not prepped to go out on rental contract. I had to assist the uhaul rep in getting the tongue unstuck from the ice it was parked in Returning the trailer became it's own little disaster.... The trailer jack is missing from this trailer. Due to the weight of this unit and NO tongue jack, made it impossible for me to disconnect the trailer at the drop off location and being Sunday (and supposedly hassle free self return with the App) the location was closed. I had to go back to my home and pick up a floor jack to use to get the trailer disconnected from my truck. Returned to drop off location, used my floor jack to disconnect this Uhaul trailer, then had 1 heck of a time trying to get my jack out from under the trailer! This independent "Uhaul" dealer/ location is actually someone's house on the side of the highway, they do not seem to care about any customer safety, No hand rail on stairs, they don't shovel the snow off the only customer access stairs/ sidewalk to the office entrance, instead, they let it turn to ice, No sign of sand or salt anywhere in the driveway not parking areas either Overall a Very disappointing for experience from Uhaul. I am accustomed to better experiences with Uhaul from other locations on previous rentals, i sure hope this isn't a sign of what to expect in the future
TODD AWe’ve used this location 3 times now and have always had a great experience. It was hard to find the first time because there is not a lot of signage but once you know where it is everything is very simple and easy. Friendly helpful staff onsite.
Russel M