No staff on site at time of pickup. Location was an abandoned house that had no signage to indicate that it was a uhaul location until you drive into the strange parking lot behind the house and see the U-Haul vehicles. Knocked on door of house and no one answered. Super strange - you guys should really check who you give these location contracts to.
Luke R
Pearl Packing Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caledon, ON L7K1W8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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I rented a trailer from your location, but the rental process took unusually long—about 20 minutes for the paperwork. Shortly after driving off, I noticed smoke coming from one of the wheels. I returned the trailer within 500 meters of pickup, only to find that the brake on that wheel was completely seized. I returned the trailer within 3–4 minutes. The employee at the location spoke with a representative over the phone and confirmed the malfunction, and I also submitted photos documenting the issue during the check-in process. Despite this, I was still charged for the rental. As this was a clear equipment failure and not my fault, I am requesting a full refund immediately.
KOSTIANTYN SMy trailer did not have the correct wire harness and if I knew the harness was not on the trailer I would have come prepared. And my trailer was given out after I paid for it.
Kelly DTruck was dirty and wasn’t happy about it. I’ve rented my U-Haul in the past and never had a problem.
Enza PHave someone available to help. Make sure the vehicle has gas before giving it to a customer. Maintain your property so it does looks as sketchy. Seemed very unorganized
Bryce M